Don't decide on a repair method based solely on the material name.
Even if the surfaces are similar, TPE and silicone require different repair products. Furthermore, the presence or absence of paint or coating also affects the conditions, so check the model number and purchase date to confirm the manufacturer's specified method. It is important not to apply solvents or adhesives based solely on generic product names or other people's success stories.
Distinguishing between surface damage and structural failure
The approach to repairing a shallow surface tear, a tear that exposes the internal metal, or damage around a joint will differ. First, remove any weight and take a picture without forcibly opening the wound. If the defect was present upon arrival, contact the retailer before starting any repairs to confirm warranty and exchange policies.
Check the service area and waiting time.
Even when advised on repairs, follow the product instructions regarding the target material, pretreatment, ventilation, curing conditions, and when load can be applied again. Strong curing does not necessarily mean it's suitable for soft areas. Do not apply the curing times of different products uniformly; keeping before-and-after photos and the names of the products used will be helpful for further consultation.
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