How to write an inquiry without revealing too much personal information

First, explain the purpose and conditions.

In your initial inquiry, briefly describe the configuration you're looking for, its primary use, and any specifications you're concerned about. There's no need to include details about your personal life or other information that might be unnecessary for a response. Providing the names of potential products or product identifiers from the page will make it easier for us to check them while looking at the same product.

Organize the questions by number.

Place one question per number, such as "Does the weight include the head?" or "What is the recommended storage position?". If the answer is ambiguous, indicate which conditions are unconfirmed and ask for clarification. This makes it easier to follow the conversation than cramming price, delivery date, and specifications into one sentence.

Check before sending the photos.

Interior photos may include mail that reveals your address, family photos, and views outside the window. Please select only the necessary parts and check that no personal information or third parties are visible before sharing. Please send transaction information such as order numbers to the appropriate contact point, not to the public comment section.

Leave the answer and sharing scope

Save the response and the date you confirmed it, and summarize important conditions before placing an order. Also, check whether your inquiry will be made public or treated as a private consultation. When sharing the consultation results with a third party, be sure to take care not to reproduce the personal information of the person in charge or confidential transaction information as is.

Checklist

• Each question was numbered.
• Unnecessary personal information was removed from the photos.
• I saved the answer and the date of confirmation.