Explore. Compare. Make an informed choice.18+For adults aged 18 and overEditorial policy
Guide

Preparations before arrival: unpacking and moving to the room.

To avoid problems after opening the box, first check the packaging weight, fastening components, installation location, and condition record.

Check the dimensions of the packaged item.

When ordering, check not only the dimensions of the product itself, but also the size and total weight of the shipping box. Decide whether it will fit through your front door, whether you'll need to move it up stairs or around corners, and where you'll place the box once you receive it. Also, confirm in advance whether the delivery service includes bringing the item inside your home.

Check the fixing method before moving it.

When unpacking, check the instructions and the way the contents are secured inside the packaging, and do not grab the neck or limbs to pull it out. If using a sharp object, be careful not to reach the product inside. Tipping the box or rolling the product is not a procedure that applies to all packaging. Prioritize the unpacking instructions from the seller.

Record the events before and after the move.

Taking photos of the outside of the box, the packaging materials, and the condition before and after unpacking will make it easier to explain any defects upon arrival. Handle removable parts as instructed and do not force them apart. After installation, inspect the surface and connections, and if there are any problems, contact the retailer before attempting any repairs yourself. Keep the packaging materials until you have finished checking everything.

Reference source: honmonodoll.com

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