Inspection upon arrival: Checklist from unpacking to documentation

Preserve the state before opening.

Upon arrival, document the entire box and any noticeable scratches or dents. Do not publish photos showing the recipient's name or tracking number; share them only with necessary contacts. Clear the area where you will be unpacking, and read any instructions or precautions regarding removing packaging materials before you begin.

Verify against order details

Compare each detail—composition, color, head, accessories, etc.—as written on the order form. It's important to base your selection on what you chose, rather than relying on your memory or a representative photo from the product list. Before discarding, also check that no small parts or documents remain inside the packaging.

Inspect without forcing any unnatural movements.

Avoid forcefully bending joints you're touching for the first time just to test their range of motion. Check the exterior, connections, and condition of accessories, and refer to the instruction manual for handling instructions. For areas that are difficult to judge, take photos of both the whole model and close-ups under consistent lighting similar to natural light and consult with us.

Organize communications chronologically.

If you notice any discrepancies or issues, contact the seller with your order number, arrival date, the areas you checked, and photos. Be sure to confirm the contact deadline and return packaging requirements beforehand. Refrain from making any changes to the problematic areas, such as sanding, painting, or gluing, until you receive a response.

Checklist

• I checked the box, order contents, and accessories.
• I do not publish photos that contain personal information.
• Please check the deadline and packaging requirements and contact us.